Last updated: July 16, 2026
Privacy Policy
Information We Collect
Arcadia Extracts collects data necessary to process orders, verify product authenticity, and comply with state regulations. The categories include:
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- Identity and contact: Name, email address, phone number, shipping address, billing address.
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- Age verification: Date of birth, government ID uploads where required by state law.
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- Payment data: Credit card or payment provider details. We do not store full payment card numbers. Processing is handled by PCI-compliant third-party providers.
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- Order history: Products purchased, batch numbers received, verification checks performed.
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- Device and browsing: IP address, browser type, cookies, session duration, and referral URLs. This is collected automatically via analytics and fraud prevention tools.
How We Use Your Information
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- Order fulfillment: Processing payments, shipping products, and providing tracking.
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- Age and compliance verification: Confirming you are 21 years of age or older and located in a jurisdiction where delivery is legal.
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- Authentication support: Linking your verification checks to your account so you can retrieve batch records later.
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- Fraud prevention: Detecting unauthorized purchases, counterfeit reports, and chargeback patterns.
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- Communication: Order confirmations, shipping updates, and responses to support inquiries. Marketing emails are sent only with explicit opt-in consent.
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- Product improvement: Aggregate analysis of edition preferences and geographic demand.
Cookies and Tracking
We use cookies and similar technologies to maintain your session, store cart contents, and collect analytics data. You can disable cookies through your browser settings, but this may prevent checkout and verification functions from working correctly.
Data Sharing
We share data only with parties necessary to operate the business:
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- Payment processors (to complete transactions)
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- Shipping carriers (to deliver orders)
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- Age verification services (to confirm eligibility)
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- Analytics platforms (to understand site performance)
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- Legal authorities (when required by subpoena, court order, or state regulatory demand)
We do not sell personal information to third parties for marketing purposes.
Data Retention
We retain order records and verification logs for a minimum of seven years to comply with state cannabis tracking requirements. Marketing data is retained until you withdraw consent. You may request deletion of non-mandatory records by contacting us.
Security
We use encryption (SSL/TLS) for data transmission and restrict internal access to customer data. No system is completely secure. If you suspect a data breach affecting your account, contact us immediately.
Your Rights
Depending on your jurisdiction, you may have the right to:
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- Access the personal data we hold about you
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- Request correction of inaccurate data
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- Request deletion of non-mandatory data
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- Opt out of marketing communications
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- Withdraw consent for data processing
To exercise these rights, use the contact form with the subject line “Data Request.”
Terms of Service
Eligibility
You must be at least 21 years of age to use this website, create an account, or place an order. By using this site, you represent that you meet this age requirement and that you reside in a jurisdiction where the purchase, possession, and use of cannabis concentrates is legal under applicable state and local law. We reserve the right to cancel any order if eligibility cannot be verified.
Product Nature and Intended Use
Arcadia Extracts sells cannabis concentrates and related hardware. These products are intended for adult use only. They are not intended to diagnose, treat, cure, or prevent any disease. All product descriptions, including potency ranges and terpene profiles, are for informational purposes only. Do not operate vehicles or machinery after consuming these products. Use responsibly and in accordance with all local laws.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that provide false information, attempt to circumvent age verification, or engage in fraudulent activity.
Ordering and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse service, cancel orders, or limit quantities at our discretion. Prices are displayed in USD and are subject to change without notice. Payment is processed at the time of order. Wholesale orders are governed by separate contractual agreements.
Shipping and Risk of Loss
Title to products passes to the buyer upon delivery. We are not responsible for confiscation by law enforcement if you order to a jurisdiction where delivery is prohibited. See the Shipping & Returns page for full transit terms.
Intellectual Property
All content on this website, including the Arcadia Extracts name, logo, edition names, product imagery, and verification system, is the intellectual property of Arcadia Extracts or its licensors. You may not use, reproduce, or distribute this content without written permission. Unauthorized use of our branding for counterfeit products, clone packaging, or fraudulent resale is strictly prohibited and will be pursued through legal action.
Prohibited Activities
You agree not to:
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- Resell products without authorization as a verified wholesale partner
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- Use bots, scrapers, or automated tools to extract data from our site
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- Upload false or misleading product reviews
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- Circumvent age verification or jurisdiction checks
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- Purchase on behalf of minors or illegal operators
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- Reproduce, clone, or counterfeit our packaging or batch verification system
Batch Verification and Authenticity
Our online verification system is provided as a tool to protect consumers from counterfeit products. The system is proprietary. Tampering with, reverse-engineering, or falsely associating batch codes with unauthorized products is a violation of these terms. A verification failure means the product is not from our official supply chain. We are not liable for any harm resulting from consumption of unverified or counterfeit products.
Limitation of Liability
To the fullest extent permitted by law, Arcadia Extracts and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products, including but not limited to health effects, lost profits, or legal penalties. Our total liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Arcadia Extracts, its owners, employees, and affiliates from any claims, damages, or expenses arising from your violation of these terms, your misuse of the products, or your violation of any law.
Governing Law and Dispute Resolution
These terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles. Any dispute arising from these terms or your use of the site shall be resolved through binding arbitration in Oklahoma County, Oklahoma, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property violations or counterfeit claims.
Changes to Terms
We may update these terms at any time. Changes are effective upon posting. Continued use of the site after changes constitutes acceptance. It is your responsibility to review these terms periodically.
Termination
We may terminate or suspend your access to the site at any time, without notice, for conduct that violates these terms, is harmful to other users, or is illegal.
Wholesale-Specific Terms
Wholesale accounts are subject to additional contractual obligations, including minimum order quantities, resale documentation, exclusive territory restrictions where applicable, and compliance with all state and local cannabis retail regulations. Breach of wholesale terms results in immediate termination of supply and potential legal action.
Severability
If any provision of these terms is held invalid or unenforceable, the remaining provisions remain in full effect.
Contact
For privacy-related inquiries, data requests, or legal notices, use the contact form on this website with the appropriate subject line.
Acknowledgment
By accessing this website or placing an order, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and Terms of Service.